Last Updated: October 24, 2024
At Wyatt Private Limited (referred to as "Wyatt", "we", "us", or "our"), we treat our clients' personal data with absolute discretion and care. Wyatt operates as the primary data controller under Singapore's Personal Data Protection Act (PDPA). For any questions regarding your data privacy rights, you can reach out directly to our dedicated Data Protection Officer at [email protected].
We collect and process the following information:
In accordance with Singapore's PDPA and global standards, we process your information using the following structured legal bases:
| Purpose of Processing | Data Involved | PDPA Legal Basis |
|---|---|---|
| Managing custom fitting bookings and processing custom specifications | Name, email, phone, design ideas | Contractual Necessity |
| Analyzing web performance and user experience adjustments | IP address, cookies, traffic details | Consent (via cookie banner) |
| Responding to customer service inquiries and support requests | Name, email, text notes | Consent / Legitimate Interest |
Our website utilizes Google Consent Mode v2 (advanced model) to respect user privacy choices. Before you grant active cookie consent, all tracking cookies and marketing analytics signals remain fully blocked (denied state). You can adjust your consent choices at any time by selecting the "Cookie Settings" link located in the footer of our web pages.
We do not sell, rent, or trade your personal information. We may share your data with trusted hosting partners, analytics providers, and professional logistics networks solely to fulfill your design commissions. If personal data is stored outside Singapore, we ensure it receives a protective level equivalent to the PDPA's standards.
We keep your personal data only as long as necessary to fulfill the services requested, or as required by Singapore financial records legislation (typically 7 years).
Under Singapore's PDPA, you possess the right to request access to your personal files, request corrections to erroneous records, and ask us to delete your personal information. To exercise these rights, please contact our support team. If you are unsatisfied with our response, you have the right to lodge an official complaint with the Personal Data Protection Commission (PDPC) of Singapore.
In accordance with Singapore youth protection guidelines, we do not knowingly gather data from children under the age of 13. If you believe your child has submitted personal details on our site, please contact us immediately to have it deleted.